The Subscriber grants Planout app  the right to use its Venue(s) names, restaurant description, images, menu, online reviews, and equivalent identifiers (“Restaurant Description”/ Profile) on the Platform to facilitate the creation of online reservations through its, mobile application.

Platform Information

Planout App retains all right, title and interest in the platform, the Platform performance, including response times, load averages, usage statistics, and activity logs.

Subscriber Information.

The Subscriber owns all right, title and interest in, and is solely responsible for, any information specific to a Venue that is uploaded by Users to the Platform or otherwise made available by the Subscriber under this Agreement (“Subscriber Information”). To clarify this Subscriber Information includes names and contact information of Venue guests, the date and time of reservations, purchases, payment information, and reservation details of such guests (“Guest Information”), along with Venue photographs and other designs.

Payment Options

You may elect to have your Fees automatically deducted either via accepted credit card or ACH (the “Automatic Payment Options”), at no additional charge, By providing your payment information for any Automatic Payment Options, you agree that we will charge you for all fees, as indicated in the Order Form, when they become due to us (“Automatic Charges”) and you agree to keep such payment information up to date.

Changes

Planout App may change the Terms of this Agreement, its Fees and billing practices and upon written notice to you. Any pre-paid fees will not be affected by such change and (ii) in the event of any price increases, you will have thirty (30) days prior notice any such changes.

The Agreement will become effective on the Effective Date and will continue until the end of the “Subscription Term” indicated  at the subscription  process The Subscription Term will begin on the earlier of (a) the first date a User creates a Platform account and will appear  on the platform system  up until the termination date based  on the  choosen pagkage plan  whilst payment  and  enrolment process.

Effects of Termination

Upon expiration or termination of the Agreement or an Order Form, (a) Subscriber’s license to the Platform will terminate and the Subscriber will stop using the Platform and (b) each party will return or destroy any Confidential Information of the other party in its possession. Unless the Subscriber terminates this Agreement for Planout App’s material breach, no prepaid fees will be refunded after the period of  fifteen (15) days

Legal Notice

“Planout” is an Online Reservation Platform Registered Business as a Private Company Member located at 6 Stavronouniou str, 2682 Nicosia, Cyprus as “PLANOUT” with registration number EE 56008 α and V.A.T no 00956195

Complain Policy

Planout prioritises the effective service of customers and the respectful handling of customer complaints.

The aims of our Customer Service Policy are to:

• make reservations easier for customers and clients
• provide customers and clients with a consistent level of customer care
• provide clarity around complaints and dispute resolution processes

We acknowledge that the resolution of customer complaints is a key component of effective customer service. Therefore, we ensure our name and contact details are clearly visible and accessible throughout our website and social media channels.

We record all customers and clients’ complaints and obtaining all relevant details aiming to resolve them during 24 - to - 48hrs period.

If you have any questions or concerns or complaints about our Policy or our data collection or processing practices, or if you want to report any security violations to us, please contact us at the following address, email or via phone number:

Planout App
6 Stavrovouniou Str,
2682 Nicosia , Cyprus
info@planoutapp.co
00357- 99185616